PRIVACY POLICY

Ridgerunner Blades, LLC

Last Updated: June 1, 2026

1. Introduction

Welcome to Ridgerunner Blades, LLC (“Ridgerunner Blades,” “we,” “us,” or “our”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website, services, or make purchases from us (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please do not use our Services.

Residents of certain jurisdictions (including U.S. states, the EU, and the UK) may have additional privacy rights described below.

2. Protection & Retention of Personal Information

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our systems are protected by security controls, including firewall protections and secure payment processing systems.

We retain personal information only as long as necessary to:

•       Complete transactions

•       Provide customer service

•       Comply with legal obligations

•       Resolve disputes

•       Enforce agreements

•       Maintain internal records

3. Information We Collect

A. Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

•       Name

•       Billing and shipping address

•       Email address

•       Phone number

•       IP address

•       Order and purchase history

•       Communications you send to us

 

Payment information (such as credit card or bank details) is processed securely through our third-party payment processors. Ridgerunner Blades does not store full payment card details on our servers.

B. Information Collected Automatically

When you use our website, we may automatically collect:

•       Browser type and device information

•       Operating system

•       IP address

•       Website interaction data

•       Referring and exit pages

•       Date and time of visits

 

This helps us improve performance, security, and the overall shopping experience.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

•       Improve website functionality

•       Enhance user experience

•       Analyze traffic

•       Support marketing efforts

 

We may use third-party analytics tools such as Google Analytics to better understand how customers use our site.

You may modify your browser settings to disable cookies; however, doing so may limit certain website features, including the shopping cart.

D. Information from Third Parties

We may receive information from:

•       Social media platforms (if you interact with us there)

•       Publicly available databases

•       Third-party fraud prevention and identity verification services

 

Your interactions with social media platforms are governed by those platforms’ privacy policies.

4. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the content, security, or privacy practices of third-party sites. Please review their privacy policies before submitting personal information.

5. How We Use Your Information

We use your personal information to:

•       Process and fulfill orders

•       Verify identity and prevent fraud

•       Provide customer support

•       Manage accounts

•       Send order confirmations and updates

•       Improve website functionality and performance

•       Develop new products and services

•       Send marketing communications (if you opt in)

•       Administer promotions or giveaways

•       Comply with legal obligations

 

Promotions & Giveaways

Participation in contests, promotions, or giveaways is voluntary. Information provided may be used to administer the promotion and communicate with participants.

Loyalty or Rewards Programs (If Applicable)

If we offer a rewards or loyalty program, participation is voluntary. We use your name and email address to track purchases and provide rewards benefits.

6. Sharing of Personal Information

We do not sell your personal information.

We may share personal information only with:

•       Payment processors

•       Shipping carriers

•       Fraud prevention services

•       IT and website service providers

•       Email marketing platforms

•       SMS marketing platforms

•       Law enforcement or government agencies when legally required

 

All third-party service providers are required to safeguard your information.

7. Children’s Privacy

Ridgerunner Blades does not knowingly collect personal information from individuals under 18 years of age. If we learn we have inadvertently collected such information, we will delete it in accordance with applicable law.

8. Email Communications

If you subscribe to our email list, create an account, or make a purchase, you may receive email communications from us.

You may opt out of marketing emails at any time by:

•       Clicking the “unsubscribe” link in any email

•       Contacting us directly

 

Transactional emails (such as order confirmations) will still be sent as necessary to fulfill purchases.

9. SMS Marketing Communications

Ridgerunner Blades, LLC may offer an SMS marketing program. By opting into our SMS program, you consent to receive recurring automated marketing text messages (e.g., promotions, product announcements, special offers) from Ridgerunner Blades at the mobile number you provide.

 

Consent and Opt-In

Consent to receive SMS marketing messages is not required as a condition of purchasing any goods or services. We obtain your consent through:

•       A website sign-up form or checkout opt-in checkbox

•       A keyword text-in campaign (e.g., texting a keyword to our designated short code or long code)

•       Other clearly disclosed opt-in methods

 

Message Frequency

Message frequency may vary. You may receive up to [X] messages per month, depending on your preferences and activity.

 

Message and Data Rates

Message and data rates may apply. Charges are billed by your mobile carrier. Ridgerunner Blades is not responsible for any charges imposed by your mobile carrier.

 

How to Opt Out

You may opt out of SMS marketing messages at any time by:

•       Replying STOP to any SMS message you receive from us

•       Contacting us directly using the information below

 

After texting STOP, you will receive a one-time confirmation message and will no longer receive marketing SMS messages from us. You may opt back in at any time by texting START or by re-enrolling through our website.

 

Help

For help or more information, reply HELP to any SMS message or contact us directly. You may also visit our website for support.

 

Supported Carriers

Ridgerunner Blades’ SMS program is available on major U.S. carriers. Carrier availability may vary. Ridgerunner Blades and its SMS service providers are not liable for delayed or undelivered messages.

 

Use of SMS Information

Phone numbers and related information collected through our SMS program will not be shared with third parties for their marketing purposes. We may share your information with our SMS platform provider solely for the purpose of delivering messages and administering the program.

 

TCPA Compliance

Our SMS marketing practices comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations. By opting in, you represent that you are the account holder or have the account holder’s permission to enroll the mobile number provided.

10. International Data Transfers

Ridgerunner Blades is based in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S. or other jurisdictions where our service providers operate.

By using our Services, you consent to this transfer in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our Services after changes are posted constitutes acceptance of those changes.

12. U.S. Residents – Your Privacy Rights

Depending on your state of residence, you may have the right to:

•       Request access to your personal information

•       Request deletion of your personal information

•       Request correction of inaccurate information

•       Request portability of your data

•       Opt out of the sale or sharing of personal information (we do not sell your data)

•       Not be discriminated against for exercising your rights

 

To exercise your rights, please contact us using the information below.

13. EU/UK Residents – GDPR Rights

If you reside in the EU or UK, you may have the right to:

•       Access your personal data

•       Correct inaccurate data

•       Request deletion (“Right to be Forgotten”)

•       Restrict processing

•       Data portability

•       Object to processing

•       Withdraw consent

 

We process personal data based on contractual necessity, legitimate interests, legal obligations, or your consent.

14. Exercising Your Privacy Rights

To exercise any applicable privacy rights, please contact us. We may need to verify your identity before fulfilling your request.

15. Do Not Track Signals

At this time, our website does not respond to automated “Do Not Track” browser signals.